Getting Admitted
How admission works
The journey is enquiry, assessment and admission. A face-to-face assessment helps WHOS confirm whether the service can safely meet your needs before admission.
- 01EnquiryStep oneContact WHOS or review the program table to find a suitable place to begin.
- 02AssessmentStep twoA confidential phone assessment about your needs and the available pathways.
- 03AdmissionStep threeAttend a face-to-face assessment. If the service can safely meet your needs, WHOS will confirm admission.
Step oneEnquiryChoose the service that best matches your needs.+
Review the program options below. If you are unsure, call the assessment team and we will help you decide.
Residential Programs
Therapeutic-community programs, including gender-specific and mixed-gender regional services.
OSTAR — come off opioid treatment
OTP residential support for people who want to come off prescribed opioid treatment.
RTOD — stay on opioid treatment
OTP residential support for people continuing prescribed opioid treatment.
Find the right program
Choose what applies. Results update automatically.
| WHOS Service | Gunyah TC | New Beginnings TC | Hunter Valley TC | Najara TC | OSTAR TC | RTOD TC | Mandala House TC |
|---|---|---|---|---|---|---|---|
| Location | Lilyfield | Lilyfield | Cessnock | Sunshine Coast | Lilyfield | Lilyfield | Goulburn |
| Alcohol / drug dependence | |||||||
| Come off prescribed opioid treatment* | Not available | Not available | Not available | Not available | Not available | Not available | |
| Stay on prescribed opioid treatment* | Not available | Not available | Not available | Not available | Not available | Not available | |
| At least 18 years of age | |||||||
| Men | Not available | ||||||
| Women | Not available | ||||||
| Pregnant women | Not available | Not available | |||||
| Prescribed medications*** | |||||||
| MERIT, Drug Court, legal referrals** | Courtlink | ||||||
| Co-existing mental health issues*** | |||||||
| Clients with a physical disability | |||||||
| Wheelchair access | Not available | Not available | Not available | Not available | Not available | ||
| Referral to Interpreter Service |
Gunyah TC
LilyfieldNot available here
- Come off prescribed opioid treatment
- Stay on prescribed opioid treatment
- Women
- Pregnant women
- Wheelchair access
Takes
- Alcohol / drug dependence
- At least 18 years of age
- Men
- Prescribed medications
- MERIT, Drug Court, legal referrals
- Co-existing mental health issues
- Clients with a physical disability
- Referral to Interpreter Service
New Beginnings TC
LilyfieldNot available here
- Come off prescribed opioid treatment
- Stay on prescribed opioid treatment
- Men
- Wheelchair access
Takes
- Alcohol / drug dependence
- At least 18 years of age
- Women
- Pregnant women
- Prescribed medications
- MERIT, Drug Court, legal referrals
- Co-existing mental health issues
- Clients with a physical disability
- Referral to Interpreter Service
Hunter Valley TC
CessnockNot available here
- Come off prescribed opioid treatment
- Stay on prescribed opioid treatment
Takes
- Alcohol / drug dependence
- At least 18 years of age
- Men
- Women
- Pregnant women
- Prescribed medications
- MERIT, Drug Court, legal referrals
- Co-existing mental health issues
- Clients with a physical disability
- Wheelchair access
- Referral to Interpreter Service
Najara TC
Sunshine CoastNot available here
- Come off prescribed opioid treatment
- Stay on prescribed opioid treatment
- Wheelchair access
Takes
- Alcohol / drug dependence
- At least 18 years of age
- Men
- Women
- Pregnant women
- Prescribed medications
- Co-existing mental health issues
- Clients with a physical disability
- Referral to Interpreter Service
MERIT, Drug Court, legal referrals: Courtlink
View program →OSTAR TC
LilyfieldNot available here
- Stay on prescribed opioid treatment
- Pregnant women
- Wheelchair access
Takes
- Alcohol / drug dependence
- Come off prescribed opioid treatment
- At least 18 years of age
- Men
- Women
- Prescribed medications
- MERIT, Drug Court, legal referrals
- Co-existing mental health issues
- Clients with a physical disability
- Referral to Interpreter Service
RTOD TC
LilyfieldNot available here
- Come off prescribed opioid treatment
Takes
- Alcohol / drug dependence
- Stay on prescribed opioid treatment
- At least 18 years of age
- Men
- Women
- Pregnant women
- Prescribed medications
- MERIT, Drug Court, legal referrals
- Co-existing mental health issues
- Clients with a physical disability
- Wheelchair access
- Referral to Interpreter Service
Mandala House TC
GoulburnNot available here
- Come off prescribed opioid treatment
- Stay on prescribed opioid treatment
- Wheelchair access
Takes
- Alcohol / drug dependence
- At least 18 years of age
- Men
- Women
- Pregnant women
- Prescribed medications
- MERIT, Drug Court, legal referrals
- Co-existing mental health issues
- Clients with a physical disability
- Referral to Interpreter Service
- Available
- – Not available at this service
- *WHOS OSTAR and RTOD services are the only WHOS programs that provide access to an opioid dosing clinic. Please note: your prescriber will need to provide OSTAR with a letter supporting your goal to come off prescribed opioid treatment. WHOS RTOD will liaise with your prescriber prior to admission.
- **Subject to coordination with legal system.
- ***Subject to assessment.
No single program matches every selection. Call the assessment team and we will help find the safest option.
Step twoAssessmentA confidential phone assessment about your needs.+
Call the WHOS service you are interested in for a confidential phone assessment.
- You can call yourself or ask a support person or professional to help.
- We discuss alcohol and other drug use, health, medication, safety and current supports.
- Assessment does not commit you to entering a program.
- We explain eligibility, availability and the next practical step.
Step threeAdmissionA face-to-face assessment before admission is confirmed.+
Attend the agreed WHOS service for a face-to-face assessment. With your consent, the team will confirm whether the program can safely meet your needs and explain the admission decision and next steps.
Registration of interest
Register your interest
We’ll call you for a confidential phone assessment within 1 to 3 business days.
Registering doesn’t commit you to anything — it’s just the first step.

