Legal
Privacy Policy
How WHOS collects, uses, stores and protects personal information.
Our commitment
WHOS respects your privacy and handles personal information in accordance with applicable Australian privacy law and health-record obligations.
Information we collect
We may collect contact, referral and health information needed to respond to enquiries, assess eligibility and provide care.
How information is used
Information is used only for service delivery, safety, administration, legal obligations and approved quality improvement.
Client rights
People using WHOS services have the right to be treated with dignity and respect, receive clear information about their care, participate in decisions, have their privacy protected and provide feedback or make a complaint without it affecting their access to support.
Accessibility
WHOS aims to make its information and services accessible. Contact us if you need information in another format, an interpreter, communication assistance or help discussing access requirements for a service.
Access and questions
Contact WHOS if you want to ask about, access or correct your personal information.