Contact
Talk to the WHOS team
Ask a question, discuss a referral or get help finding the right program.
Get in touch
We’re here to help
In an emergency call 000.
For 24-hour crisis support, call Lifeline on 13 11 14.
Send an enquiry
Tell us a little about what you need and our team will call you back.
Thanks — your enquiry is on its way.
We’ll call you back in 1–3 business days.
Immediate support
Choose the right support
Start with the option that matches what is happening now. WHOS provides treatment information and assessment during business hours; crisis services are available at any time.
Support lines
All lines are free, confidential and open around the clock.
Lifeline
Crisis support and suicide prevention. For anyone, at any time.
Call 13 11 14 →Text 0477 13 11 14 →Chat online →National Alcohol and Other Drug Hotline
Confidential information, counselling and referral for anyone affected by alcohol or drug use.
Call 1800 250 015 →1800RESPECT
Domestic, family and sexual-violence counselling, information and support.
Call 1800 737 732 →Text 0458 737 732 →Chat online →WHOS is not a crisis serviceWHOS provides alcohol and drug treatment programs, and admission starts with an assessment during business hours. If you need someone this minute, use the services above.
Common questions
Looking for practical treatment information?
The central FAQ covers assessment, medication, access, privacy, program length and cost.
Read the frequently asked questionsLocation directory
Locations & contact details
Choose a region, then contact the site or service that best matches what you need.
Sydney (Lilyfield) 5 services
Lilyfield Day Program
Day Program
Broughton Hall Precinct, Glover Street, Lilyfield NSW 2040 Call 02 8572 7457 lilyfield.hub@whos.com.au View map (opens in a new tab)Gunyah TC
Residential Program · TC
Broughton Hall Precinct, Glover Street, Lilyfield NSW 2040 Call 02 8572 7455 gunyah@whos.com.au View map (opens in a new tab)New Beginnings TC
Residential Program · TC
Broughton Hall Precinct, Glover Street, Lilyfield NSW 2040 Call 02 8572 7433 newbeginnings@whos.com.au View map (opens in a new tab)OSTAR TC
OTP Residential Program
Broughton Hall Precinct, Glover Street, Lilyfield NSW 2040 Call 02 8572 7477 ostintake@whos.com.au View map (opens in a new tab)RTOD TC
OTP Residential Program
Broughton Hall Precinct, Glover Street, Lilyfield NSW 2040 Call 02 8572 7488 ostintake@whos.com.au View map (opens in a new tab)Western Sydney 2 services
Penrith Day Program
Day Program
3/570 High Street, Penrith NSW 2750 Call 02 9131 8080 penrith.hub@whos.com.au View map (opens in a new tab)WHOS West
Supported Accommodation
3/570 High Street, Penrith NSW 2750 Call 02 9131 8080 penrith.hub@whos.com.au View map (opens in a new tab)Hawkesbury 1 service
Hawkesbury Day Program
Day Program
2 Forbes Street, Windsor NSW 2756 Call 02 4509 9110 whoshawkesbury@whos.com.au View map (opens in a new tab)Newcastle 1 service
Newcastle Day Program
Day Program
1/451-459 Hunter Street, Newcastle NSW 2300 Call 02 4911 9009 newcastle.hub@whos.com.au View map (opens in a new tab)Hunter Valley 1 service
Hunter Valley TC
Residential Program · TC
19 Wine Country Drive, Cessnock NSW 2325 Call 02 4991 7000 whoshunter@whos.com.au View map (opens in a new tab)Goulburn 2 services
Mandala House TC
Residential Program · TC
234 Bourke Street, Goulburn NSW 2580 Call 02 3813 7400 snsw@whos.com.au View map (opens in a new tab)Southern NSW Day Program
Day Program
234 Bourke Street, Goulburn NSW 2580 Call 02 3813 7400 goulburndp@whos.com.au View map (opens in a new tab)Sunshine Coast 2 services
Najara TC
Residential Program · TC
404 Image Flat Road, Image Flat QLD 4560 Call 07 5476 0877 najara@whos.com.au View map (opens in a new tab)Nambour Day Program
Day Program
5 Mill Street, Nambour QLD 4560 Call 07 5294 6440 nambour.hub@whos.com.au View map (opens in a new tab)