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WHOS

Help for myself

I need help for myself

Confidential drug and alcohol support — at your pace. Whatever is going on, help starts with a conversation.

Talking to us is free and confidential. You do not need a referral.

A person having a supportive one-to-one conversation at WHOS.

The stages of a live-in program

Up to three to seven months in total, with residential aftercare available as required.

90 to 120 days

Therapeutic community

Build routines, insight, practical skills and connection in community.

Within the 3–7 month pathway

Transition

Strengthen recovery plans and prepare for greater independence.

As required

Residential aftercare

Ongoing support is shaped around individual need and readiness.

Program length can vary according to assessment, progress and individual circumstances.

Deciding to reach out takes courage. You do not need to have it all worked out first — you can simply explain what has been happening. We will listen, answer your questions and talk through the options that may suit you.

WHOS offers residential rehabilitation, opioid treatment, day programs and supported pathways across New South Wales and Queensland. Reaching out is a strong first step, and the conversation is confidential.

Where people usually start

There is more than one way in. You do not need to know which one is right — the assessment team can help you work that out.

Live-in rehabilitation

Structured therapeutic-community care where you live on site and take part in daily groups and activities. Residential programs support recovery, practical life skills and connection with others.

Sydney Inner West · Western Sydney · Hunter Valley · Southern NSW · Sunshine Coast

OTP Residential Programs

Residential support for people who want to stay on or come off prescribed methadone, buprenorphine or Buvidal.

Lilyfield

Day programs

Structured treatment while you continue living at home. Day programs include groups, counselling and practical support.

Lilyfield · Penrith · Hawkesbury · Newcastle · Nambour · Goulburn

Assessment, referral and supported care

If a WHOS program is not the right fit, the team can explain other options and help connect you with suitable support.

Call our assessment team to discuss your needs

What happens when you call

  1. 01

    Make an enquiry

    You can start with any WHOS program or call the assessment team if you are unsure.

  2. 02

    A phone assessment

    A staff member asks about your health, substance use, medication, safety and what support you need.

  3. 03

    Face-to-face assessment

    If a program may suit you, the team books a face-to-face assessment before admission is confirmed.

Assessment usually happens by phone. Availability varies between programs, and the team will keep you informed.

What it costs

WHOS is primarily government funded. Residential programs may ask for an agreed contribution from Centrelink or other income toward everyday living costs. Assessment staff will explain any contribution before admission.

Questions people ask before they call

Find one clear set of answers about detox, medication, access, timing, cost, privacy and practical circumstances.

Read the frequently asked questions

Ready to find the right program?

Explore WHOS treatment options and choose the next step that feels right.

Start your journey here →


TALK TO SOMEONE

Start your recovery journey

You don’t have to have it all worked out before you call. Tell us what’s going on and our team will help you figure out the right support.

Monday–Friday, 9:00 am–5:00 pm